WHAT EVERY RESTAURANT OWNER SHOULD MAINTAIN FOR THEIR BUSINESS TO THRIVE

This post is just a quick reminder to all food biz owners out there.

Just recently, my hubby and I went to this food place in the city, excited to discover what they have in store for Marikenyos. There was one attendant at that time, she was behind the counter. We came in, and, well, she didn't greet us. We were the only customers, and it was lunch time. I dismissed her act of ignoring us, so we settled our things on a table and went back to the counter to order.

At the counter, she still didn't greet us. Not a single word from her. Nothing. Nada. She didn't even ask what we wanted to order, nor make any suggestions of what their best products are for us to try. And most importantly, she wore this irritating grumpy look on her face, and never smiled a bit. Sorry miss, but in my opinion, if you're having a bad day, please do not let your employer's business suffer. And don't worry, I will not mention the business name here, but I will definitely tell your boss about it. I remember your shift date and time, lagot ka! :-p Really, I think I will be doing your employer a favor. And oh, I have a picture of you, too. Baka ibang kasama mo pa mapagbintangan.

So what's with the title of this post? With that food place, the grub was really good. No doubt about it. The place was clean. The concept is very promising. However, the customer service - sorry for the term - sucks.

You know, it's been said a million times, but customers of restaurants and food places do not just go back for the good food. They come back for the dining experience. You can have your restaurant serve really good food but poorly-trained staff will have your business weeded out in no time. So there: every restaurant owner should maintain GOOD CUSTOMER SERVICE for their business to thrive. This has worked for centuries.

DISCLAIMER: Just because this experience is a recent one, does not mean that subsequent posts will give away the name of the restaurant. Uhm, puedeng oo, puedeng hindi. ;-)

On a lighter note: More foodie places coming your way ;-) Thanks for reading through my rant.


Marikina, aking hirang.

Roni

Even More Reasons to Love PERFECT MOMENTS BAKESHOP

Hello dear Marikenyos, friends, and reader friends, I am SOOO back ;-) The baby is thriving, life is great, and I continue to praise and thank God for all the wonderful works He does in our lives. I hope you've had your share of blessings, and that you have been a blessing today!

Speaking of blessing, we have been blessed to be invited by no other than our Chef - Masterbaker Josephine Po to check out the new look and menu of Perfect Moments Bakeshop in Blue Wave Marquinton. If you happen to be in the area, Perfect Moments is a great alternative (not to mention affordable) to your usual fast food chain.

 

 Welcome to Perfect Moments Bakeshop!

The Chef and the Master Baker, our allies for good food!

 The pretty lamps are still there!

 Coffee lovers, try their Vietnamese Coffee!

The new menu! I wanted to try out everything but stomach space is limited... Haha!

We decided to try the pizza offerings, since the store has a new brick oven. The pizzas are 99 PhP for a thin crust 8-inch pizza. Eat them while fresh of the oven! The crust is crunchy! :-)

 Hawaiian Pizza (99 PhP, 8")

 Four Cheese Pizza (99 PhP, 8"). A great deal for 99 pesos ;-)

We also tried the Banh Mi (49 PhP), a 6-inch sandwich of Vietnamese descent. It is a very simple, fresh-tasting sandwich. I love the chewiness of the bread and the aroma of fresh cilantro. With ground pork and liver, and the crunchiness of carrots (there's cucumber too but for my share I had to remove them because I don't eat cucumber, hehe), this sandwich is an easy favorite. Don't forget the chili sauce!

A slice of their Red Velvet Cake with Cream Cheese Frosting

 Desserts up! Mais Con Hielo with Pinipig and Pastillas bits, topped with Leche Flan (50 PhP)

Photo Op with their marquee inside the store :-)

Now, let me give you some eye candy. Chef Jo and her craft assistant Jen are so talented that I can't help but take photos of their creations. Wondering where to get your cake for the family's next celebration? Contact Perfect Moments!

 Feast for the eyes

 Me want those piggies and owlies!

 Lovely!

 Hmmm... I want my wedding cake to be like this!

 Or maybe this? Hehe!

 Works of art indeed!

 Look! They have cookie pops, and minions, at that! We tried these and let me tell you... they're one of the best cookie pops out there. The cookie is soft and buttery! Kids will love this!

Hello Kitty Cupcakes

 More cookie pops! Hello Cookie Monster!

 Minion Cupcakes

 Mini Cupcakes. Cute!!

 Sesame Street Cupcakes :-) Love them!

Thank you so much Jennifer and Ate Dess for answering my never-ending questions! Chef Jo, I hope to meet you soon! xoxo

Check out my other Perfect Moments posts here.

PERFECT MOMENTS BAKESHOP

Ground Floor, Blue Wave Mall Marquinton

Sumulong Highway, Sto. Nino, Marikina City

Tel. No.: (02) 298-3871 / (02) 941-3266 / 0922-8116419

Visit their website here.

Munching Budget per person: starts at 50 PhP

Marikina, aking hirang.

Roni

BUBBA LAB Graceland

Since we live near Graceland Plaza (mga tatlong tumbling), one of our favorite tambay places is no other than Bubba Lab! See my other Bubba Lab posts here. I am happy to share some photos of the place with you. :-) If you still haven't visited this branch, hope you do, soon! ;-)

 

My favorite flavors are: Fuzzy Melon Frost with extra shot of cheese, Macadamia Milk Tea, and Strawberry Milk Tea with Egg Pudding. What are your favorite milk tea blends?

BUBBA LAB 

Graceland Plaza Branch

Along J.P. Rizal - Lamuan, Beside Robinson's Supermarket, Marikina City

Operating hours: DAILY, 10AM - 10PM
Visit their Facebook page here.

Munching Budget per person: starts at 70 PhP

Marikina, aking hirang.

Roni

YOHEL'S BAGNET STATION

I can't believe it's been a couple of weeks already since I last wrote and promised you guys a post in the next, well, couple of weeks. Haha! Anyway, I am really excited to share a foodie place that  comes up with menu items that are conceptualized around one delicious Filipino pork dish: BAGNET! Oh yes, the crunchy, tasty bagnet that is reminiscent of the North. Glad to know that us Marikenyos need not travel that far though just to have a taste of yummy bagnet!

Yohel's Bagnet opened its doors to crunchy-crispy-pork-belly fans last April, and, as soon as I tried a piece of their original bagnet dish, I knew: this place warrants my, yours and everybody's visit! (I think a photo post in FB got tons of attention as soon as I uploaded it, hehe!)

Bright-colored interior with a videoke machine! Cool!

Sis and I had a hard time ordering. All dishes were tempting! Since I am beginning to doubt my cholesterol levels, I suggested we limit our order to three dishes... and try the others next time! Har har har!

Ladies and gentlemen, at this point I suggest you ready a couple of wet wipes or tissue to wipe off the drool from your computer screens.

The Kare-Kare Bagnet solo order (115 PhP for a solo meal, with rice) had a wonderful nutty flavor to it. The crunchy texture of the pork belly was a welcome twist from the usual soft tripe or pork knuckle. This one we will definitely order again.

The Binagoongang Bagnet (115 PhP for a solo meal, with rice) was another marvel. Crunchy cuts of pork belly nestled upon a piece of inihaw na talong smothered with bagoong. Imagine how heavenly this tastes with sukang Iloko! Yum!

Just to "titillate" your taste buds, here is another angle of the Binagoongang Bagnet. See how the crackle of the pork skin jumps right off your screen? Hehe!

I loved the Original Bagnet dish (105 PhP for a solo meal, with rice) most of all. It comes with your choice of sauce, but since I couldn't make up my mind, I ordered all the available sauces. Clockwise from left: Sukang Iloko dip, Lechon Sauce dip, Atchara dip, and my super duper favorite Bagoong Isda dip. Can I teleport to Yohel's Bagnet right now?

So, if you're craving for bagnet, no need to travel up north. Just look for Yohel's Bagnet across SDS hospital and have your share of well-prepared and delicious bagnet dishes that are guaranteed to satisfy.

YOHEL'S BAGNET STATION

No. 59-A Katipunan St. Concepcion Uno, Marikina City
Just across SDS Hospital
Tel. No.: 0918 472 4585. THEY DELIVER!!!
Operating hours: 10:00 AM to 10:00 PM

Visit their Facebook page here.

Munching Budget per person: starts at 100 PhP

Marikina, aking hirang.

Roni